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  1. Titan Fitness
  2. Account and Order Support

Account and Order Support

Account

  • Password Reset
  • Return Policy
  • Unable to see Purchase History
  • Warranty

Ordering & Checkout FAQ

  • Shipping and Address Options
  • Can I choose expedited shipping for my order?
  • Need Shipment Tracking Updates
  • Need to check the status of order or order placed as a guest online
  • Order Cancellations

3rd Party - Partners

  • BREAD
  • Mulberry
  • Route

Tax Exemption

  • Tax Exemption Policy

Customer Support

If you need some support, we’re happy to help.

Call
To place a new order or for assistance with an existing order call 888-410-1503.

Mon-Fri: 7am - 6pm CT
Sat-Sun: Closed

Live Chat
If you have questions, use the help button on the bottom right of the page.

Mon-Fri: 8am - 4:30pm CT
Sat-Sun: Closed

Email
You can also email us for customer service or product support.

Most emails are answered within 1 business day, but can take up to 3 business days.

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